Privacy Policy

Effective Date: 2/1/2026
Last Updated: 2/26/2026

Capacera, Inc. (“Capacera,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit www.capacera.com (the “Site”) and use our services (collectively, the “Services”).

By accessing or using our Site or Services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect information in the following ways:

A. Information You Provide to Us

We collect information you voluntarily submit through forms, uploads, applications, or communications, including:

  • Name, email address, phone number, and company information

  • Title and role

  • Business information submitted for analysis, assessment, or evaluation

  • Financial, operational, or strategic information uploaded via forms

  • Documents, spreadsheets, or supporting materials

  • Communications sent via email or contact forms

If you upload materials to our platform, we collect and store the data contained within those materials.

B. Automatically Collected Information

When you visit our Site, we may collect:

  • IP address

  • Browser type and device information

  • Pages visited and time spent

  • Referring URLs

  • Cookies and similar tracking technologies

2. How We Use Your Information

We use collected information to:

  • Provide and operate our Services

  • Analyze submitted business data

  • Generate assessments, reports, or insights

  • Communicate with you

  • Improve our platform, models, and user experience

  • Ensure security and prevent fraud

  • Comply with legal obligations

We do not sell personal information.

3. How We Handle Uploaded Data

Uploaded materials (including financial documents, operational data, and business records) are handled as follows:

A. Purpose Limitation

Uploaded data is used solely to:

  • Perform requested analyses

  • Generate reports or insights

  • Improve analytical accuracy and platform functionality

B. Confidentiality

We treat uploaded business information as confidential. Access is limited to:

  • Authorized personnel

  • Contracted service providers operating under confidentiality obligations

  • Automated systems used to process the data

C. Data Segregation

Uploaded data is logically segregated by client account where applicable.

D. AI & Automated Processing

If we use automated tools or AI models to process uploaded materials:

  • Processing is conducted to deliver the requested service

  • We do not use uploaded confidential data to train public or shared AI models

  • Data is not exposed to other users

E. Data Retention

Uploaded materials are retained only:

  • As long as necessary to provide the service

  • As required for legal, tax, or contractual obligations

You may request deletion of uploaded materials by contacting us at:
[[email protected]]

4. Legal Basis for Processing (If Applicable)

If you are located in jurisdictions requiring legal basis for processing (e.g., EU/UK), we process data based on:

  • Contractual necessity

  • Legitimate business interests

  • Consent (where required)

  • Legal compliance obligations

5. Sharing of Information

We may share information with:

  • Cloud hosting providers

  • Analytics providers

  • Payment processors

  • Legal or regulatory authorities if required

We do not sell or rent personal data.

6. Data Security

We implement commercially reasonable administrative, technical, and organizational safeguards to protect data, including:

  • Encrypted transmission (SSL/TLS)

  • Role-based access controls

  • Secure cloud infrastructure

  • Regular system monitoring

However, no system can guarantee absolute security.

7. Your Rights

Depending on your location, you may have the right to:

  • Access your data

  • Correct inaccuracies

  • Request deletion

  • Object to processing

  • Request data portability

To exercise rights, contact:
[[email protected]]

8. Cookies & Tracking

We use cookies and similar technologies to:

  • Improve user experience

  • Analyze traffic

  • Support marketing efforts

You may adjust cookie preferences in your browser settings.

9. Children’s Privacy

Our Services are not directed to individuals under 18. We do not knowingly collect personal data from minors.

10. International Transfers

If you access our Site from outside the United States, your information may be transferred to and processed in the United States or other jurisdictions where our service providers operate.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted with a revised “Last Updated” date.

12. Contact Us

If you have questions about this Privacy Policy, contact:

Capacera, Inc.
Email: [email protected]